Within the scope of the military range of tasks, the respective “product manager use” of a product or system has overall responsibility for its product range. This means that he needs a considerable amount of support given the large number of products to be supported and the wide range of tasks. We offer you the entire spectrum of TLB services in accordance with the care service catalog (BLK). After consultation with you, our services include the following areas: product monitoring and support, maintenance of operational readiness, compliance with legal provisions, system support services, maintenance of availability, change management.
When providing technical-logistical support services (TLB), we pursue a holistic approach to optimize system availability with particular attention to the following factors: