- Technical communication
- Product support
Technical communication in a nutshell.
This is our passion, to which we dedicate ourselves every day. We are there for you as a consultant, initiator, organizer and solution finder. Because: We offer tailor-made, integrated solutions for all your requirements of modern technical communication. From the system description to the operating and maintenance instructions to the processes of materials management and product support during the utilisation phase - we take the entire life cycle of a technical product into consideration. Our range of services spans far beyond only Technical documentation .
Our team supports you to make full use your potential. In addition to our editors, it consists of technical graphic designers, logistics experts, media designers and software developers. What sets our editors apart: high technical competence and language skills, know-how, precision in media creation and experience in the field of translation-friendly writing and internationalization.
This enables us to compile first class Translations to be prepared for any technical documentation. What our team of 4 in the Software development stands out by always being this "one step ahead". To already create solutions for your future requirements - now. To develop tools that offer you a competitive advantage as well as individual solutions for your specific requirements, such as our in-house software S-Tools.
Before our technical writers start writing texts or drafting scripts, they research information about your company, your products and your target group.
In an editorial guide (guidance document), you define the essential requirements for the editorial environment, text-image assignment, writing style and the “look and feel” of your documents and e-learning applications.
You create terminology lists (multilingual for translations) and thus ensure that your documentation remains consistent in all languages.
We do research on site and collect all the data required for complete and comprehensive documentation.
When creating the texts, videos and graphics, the use of existing information and texts (synergies) is taken into account.
Your manuals and operating instructions are published on the desired medium (paper, CD / DVD, online, tablet) in the language of your choice.
Thanks to the professional qualifications of our editors, we understand the technical interrelationships in depth and prepare them for the target group.
With tailor-made solutions and modern variant management, we meet your and your customers' wishes.
The standardization of the processes reduces the costs for the creation, maintenance, publication and translation of the documents while at the same time it increases their recognition value.
We shorten your product launch cycle by creating documentation in parallel with the development of your product.
By using modern project management tools you are always informed about the current project status and progress.
All standards, guidelines, norms and laws related to your product are taken into account.
We offer intelligent overall solutions in technical communication. Creative, innovative, reliable.